uuid not unique

Fil
Posts: 12
Joined: Wed Dec 27, 2017 2:42 pm

uuid not unique

Post by Fil »

HI support,

I noticed that the UUID for all the IPC3 that we have purchased are all the same set to:

wmic path win32_computersystemproduct get uuid
UUID
03000200-0400-0500-0006-000700080009

I don't think this is correct, and should probably be fixed with a bios update.

these duplicate UUIDs are causing us issues when we try to deploy these machines via SCCM.

is this something that can be corrected?

Many Thanks
Fil.

tamir
Site Admin
Posts: 419
Joined: Mon Dec 25, 2017 4:21 pm

Re: uuid not unique

Post by tamir »

Hi Fil,

Did the IPC3 came with stock OS or built with custom OS provided by your organization?

Regards,
Tamir.

Fil
Posts: 12
Joined: Wed Dec 27, 2017 2:42 pm

Re: uuid not unique

Post by Fil »

HI tamir,

it didn't come with any image on it.
we are dropping an vanilla Windows image onto it ourselves .. via SCCM / pxe booting.

tamir
Site Admin
Posts: 419
Joined: Mon Dec 25, 2017 4:21 pm

Re: uuid not unique

Post by tamir »

Have you any knowledge about if the image had been syspreped before cloning ?

Fil
Posts: 12
Joined: Wed Dec 27, 2017 2:42 pm

Re: uuid not unique

Post by Fil »

yes it has been ..

that same image is also working with all other hardware that we use for desktops. (Dell & HP)

uefi
Posts: 5
Joined: Thu Nov 23, 2017 9:34 am

Re: uuid not unique

Post by uefi »

Hello Fil,
Please specify the BIOS version and all Serial Numbers of the IPC3 units with
03000200-0400-0500-0006-000700080009 UUID.

Fil
Posts: 12
Joined: Wed Dec 27, 2017 2:42 pm

Re: uuid not unique

Post by Fil »

SN: 1170608-05930
SN: 1170608-05932


SMBIOSBIOSVersion : 5.12_IPC3K.PRD.0.25.4
Manufacturer : American Megatrends Inc.
Name : BIOS Date: 07/26/17 17:14:47 Ver: 05.0000C

(we have more units, from the same order, but they are still in the boxes, so cannot get the serials at this moment)

Fil
Posts: 12
Joined: Wed Dec 27, 2017 2:42 pm

Re: uuid not unique

Post by Fil »

One of my colleagues tried it on 2 other machines .... (which were just taken out of the box)

in the PXE logs on the server I can see them being identified with the same incorrect UUID this is before our image is being dropped on these pc's.
Proving the image is not at fault....

00:01:C0:1E:8D:4F, 03000200-0400-0500-0006-000700080009
(serial: 1170608-05935)

00:01:C0:1E:8D:28, 03000200-0400-0500-0006-000700080009
(serial: 1170608-05940)

both were upgraded to the latest bios that was mentioned on the website as well before we attempted the PXE booting.
(bios version: IPC3K.PRD.0.25.04)


Thanks
Fil

uefi
Posts: 5
Joined: Thu Nov 23, 2017 9:34 am

Re: uuid not unique

Post by uefi »

Hello Fil,
The BIOS update has caused UUID reset.
Please don't upgrade other IPC3 units to IPC3K.025.04 before we will find solution for this issue.

Fil
Posts: 12
Joined: Wed Dec 27, 2017 2:42 pm

Re: uuid not unique

Post by Fil »

I've checked a few more units now that I am back in the office.
They all have this version of the bios installed already.

Can we downgrade the bios or when will an updated/fixed version will be available?

Thanks
Fil.

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