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uuid not unique

Posted: Wed Dec 27, 2017 2:48 pm
by Fil
HI support,

I noticed that the UUID for all the IPC3 that we have purchased are all the same set to:

wmic path win32_computersystemproduct get uuid
UUID
03000200-0400-0500-0006-000700080009

I don't think this is correct, and should probably be fixed with a bios update.

these duplicate UUIDs are causing us issues when we try to deploy these machines via SCCM.

is this something that can be corrected?

Many Thanks
Fil.

Re: uuid not unique

Posted: Wed Dec 27, 2017 3:03 pm
by tamir
Hi Fil,

Did the IPC3 came with stock OS or built with custom OS provided by your organization?

Regards,
Tamir.

Re: uuid not unique

Posted: Wed Dec 27, 2017 3:15 pm
by Fil
HI tamir,

it didn't come with any image on it.
we are dropping an vanilla Windows image onto it ourselves .. via SCCM / pxe booting.

Re: uuid not unique

Posted: Wed Dec 27, 2017 3:34 pm
by tamir
Have you any knowledge about if the image had been syspreped before cloning ?

Re: uuid not unique

Posted: Wed Dec 27, 2017 4:03 pm
by Fil
yes it has been ..

that same image is also working with all other hardware that we use for desktops. (Dell & HP)

Re: uuid not unique

Posted: Thu Dec 28, 2017 10:06 am
by uefi
Hello Fil,
Please specify the BIOS version and all Serial Numbers of the IPC3 units with
03000200-0400-0500-0006-000700080009 UUID.

Re: uuid not unique

Posted: Thu Dec 28, 2017 11:31 am
by Fil
SN: 1170608-05930
SN: 1170608-05932


SMBIOSBIOSVersion : 5.12_IPC3K.PRD.0.25.4
Manufacturer : American Megatrends Inc.
Name : BIOS Date: 07/26/17 17:14:47 Ver: 05.0000C

(we have more units, from the same order, but they are still in the boxes, so cannot get the serials at this moment)

Re: uuid not unique

Posted: Thu Dec 28, 2017 6:41 pm
by Fil
One of my colleagues tried it on 2 other machines .... (which were just taken out of the box)

in the PXE logs on the server I can see them being identified with the same incorrect UUID this is before our image is being dropped on these pc's.
Proving the image is not at fault....

00:01:C0:1E:8D:4F, 03000200-0400-0500-0006-000700080009
(serial: 1170608-05935)

00:01:C0:1E:8D:28, 03000200-0400-0500-0006-000700080009
(serial: 1170608-05940)

both were upgraded to the latest bios that was mentioned on the website as well before we attempted the PXE booting.
(bios version: IPC3K.PRD.0.25.04)


Thanks
Fil

Re: uuid not unique

Posted: Sun Dec 31, 2017 8:24 am
by uefi
Hello Fil,
The BIOS update has caused UUID reset.
Please don't upgrade other IPC3 units to IPC3K.025.04 before we will find solution for this issue.

Re: uuid not unique

Posted: Mon Jan 08, 2018 1:40 pm
by Fil
I've checked a few more units now that I am back in the office.
They all have this version of the bios installed already.

Can we downgrade the bios or when will an updated/fixed version will be available?

Thanks
Fil.