View unanswered posts | View active topics It is currently Wed May 22, 2013 12:28 pm



Reply to topic  [ 9 posts ] 
 Screen Flickering when certain applications load MINTBOX 
Author Message

Joined: Thu Aug 23, 2012 3:30 pm
Posts: 5
Post Screen Flickering when certain applications load MINTBOX
Hi,

My new Mintbox arrived yesterady. It comes preinstalled with Mint13 Maya.

I notice when I run some applications eg Tomboy notes, (which comes pre-installed), the screen flickers 2 or 3 times in a 2 second period. The operating system is fine, just it looks real ugly.. the monitor displays a kind of interference pattern and it looks for a second like something is seriously wrong..

I use a U2410 24" Dell monitor via HDMI to HDMI, I also tried it only my other newer U2410 monitor, with a 1.5m cable.. but that still flickered too. I also tried connecting cable via display port on the Mintbox, to the HDMI on the monitor, but still same issues.

Is there a problem with interference from inside the mintbot I wounder? I wounder if certain apps use harddisk more etc which causes interference to the circuitry that controls the HDMI/Pisplay Port output?

Does anyone have the same problem or have a solution?

Thank-you very much


Thu Aug 23, 2012 3:38 pm
Profile

Joined: Thu Aug 23, 2012 3:30 pm
Posts: 5
Post Re: Screen Flickering when certain applications load MINTBO
Guys and staff of Fit-PC,

Ive had this message on this board a few days now, please could someone assist me with this, I've also emailed two emails to you also 3 days ago but havent had a reply.

If this issue doesn't get resolved Im gonna have to send this box back to you, and get a refund as I dont know whether this is normal or a bug or if it can be fixed.

Thank-you Kindly


Sat Aug 25, 2012 11:05 pm
Profile
Online
Site Admin

Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1158
Post Re: Screen Flickering when certain applications load MINTBO
Good day

I am sorry for your frustration with the Fit PC3 experience. Our FitPC support team is unavailable during the weekends (Friday and Saturday). We haven't encounter this issue before. Please give us some time to investigate it, and we will provide you with answer.

BR

_________________
Gabriel Heifets

Fit-PC2/3/IntensePC support.


Sun Aug 26, 2012 7:02 am
Profile

Joined: Thu Aug 23, 2012 3:30 pm
Posts: 5
Post Re: Screen Flickering when certain applications load MINTBO
Thank-you kindly
I can supply any details/information you require, please just ask.

Kind regards


Sun Aug 26, 2012 2:22 pm
Profile

Joined: Thu Aug 23, 2012 3:30 pm
Posts: 5
Post Re: Screen Flickering when certain applications load MINTBO
Hi, did you get a chance to look into this?

Thanks


Tue Aug 28, 2012 10:49 am
Profile
Online
Site Admin

Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1158
Post Re: Screen Flickering when certain applications load MINTBO
Yes. Sorry for not updating you. For now, we are unable yet to reproduce your problem. We are trying to cover a number of monitors to see if it a monitor depended issue

_________________
Gabriel Heifets

Fit-PC2/3/IntensePC support.


Tue Aug 28, 2012 11:07 am
Profile
Online
Site Admin

Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1158
Post Re: Screen Flickering when certain applications load MINTBO
Good day

I am unable to reproduce this issue with our monitors. Can you please try a different monitor?
Are we talking about stock Mint installation?

_________________
Gabriel Heifets

Fit-PC2/3/IntensePC support.


Thu Aug 30, 2012 8:26 am
Profile

Joined: Thu Aug 23, 2012 3:30 pm
Posts: 5
Post Re: Screen Flickering when certain applications load MINTBO
Hi, I'm not sure what you mean by 'Stock' machine, but it was the Mintbox that I ordered froom your website, I just turned on the power , entered my details , then used machine out of the box.

Ok, I'll try another brand of monitor, it may be after the weekend now.

Thank-you


Thu Aug 30, 2012 10:02 pm
Profile
Online
Site Admin

Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1158
Post Re: Screen Flickering when certain applications load MINTBO
I will look forward to getting your update

_________________
Gabriel Heifets

Fit-PC2/3/IntensePC support.


Sun Sep 02, 2012 11:27 am
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 9 posts ] 

Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by STSoftware for PTF.