No HDD detected

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marksanne
Posts: 10
Joined: Sat Feb 11, 2012 11:41 am

No HDD detected

Post by marksanne »

My FIT-PC3 doesn't seem to recougnize any of the harddisks I've tried.
pcfit-0.jpg
pcfit-0.jpg (178.54 KiB) Viewed 6896 times
After closer inspection I do see a red LED on the inside of the case, but I have no idea what this means.
pcfit-1.jpg
pcfit-1.jpg (186.92 KiB) Viewed 6896 times
The drives I've tried using are:
- 160GB Intel SATA SSD
- 1TB Western Digital WD10TPVT SATA

I've carefully inspected that the vertical SATA-connector-board is correctly plugged in to both the harddisks as well as the connector on the FITPC motherboard itself.

Is the FITPC3 defective or am I doing something wrong here?

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: No HDD detected

Post by gabrielh »

Have you tested those disk on other machine? Just to be sure this isn't a harddisk failure
Gabriel Heifets

Fit-PC2/3/IntensePC support.

marksanne
Posts: 10
Joined: Sat Feb 11, 2012 11:41 am

Re: No HDD detected

Post by marksanne »

I did test them. The SSD 160GB drive is actually the drive out of the laptop from work.

I'm sure both drives are working correctly, buth the FitPC doesn't seem to recougnize either of them. I've tried if I could feel if the 1TB drive would spin up (simply if there's power delivered to the drive) but I couldn't sense it at all.

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: No HDD detected

Post by gabrielh »

I suggest you to RMA the unit. I am sorry for an inconvenience
Gabriel Heifets

Fit-PC2/3/IntensePC support.

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