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 Bios Update never finishes 
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Joined: Tue May 13, 2014 2:43 pm
Posts: 6
Post Bios Update never finishes
I tried the BIOS update version IPC_2.2.400.3 X64.

While running BIOS_UPDATE.BAT, everthing seems to work, it reboots and gets back to the USB-Flash drive. While executing ME_LOCK.BAT or ME_UPD.BAT, the update never finishes. The warning message is displayed not to power off the machine, the sending process of the update image completes fine. But the FW Update process stalls at 10% (Stage 3 or 19).

After 25 minutes, the cycling - und | signs next to the number 19 aren't changing anymore and the message: "Please disconnect this system from power for 15 sec for completion" never shows up.

All earlier released fw-updates went fine.

After disconnecting from power and rebooting the intense pc, the bios shows IPC_2.2.400 and the ME version is not updated, it is still 8.1.20…

What can I do?


Wed Nov 22, 2017 1:39 am
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Joined: Mon Mar 16, 2009 2:11 pm
Posts: 2331
Post Re: Bios Update never finishes
Forwarding to BIOS engineer.
Thank you for your patience.

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Irad Stavi
fit-PC forum admin

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Wed Nov 22, 2017 3:20 pm
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Joined: Tue May 13, 2014 2:43 pm
Posts: 6
Post Re: Bios Update never finishes
irads wrote:
Forwarding to BIOS engineer.
Thank you for your patience.

Thank you.


Wed Nov 22, 2017 8:17 pm
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Joined: Thu Nov 23, 2017 9:34 am
Posts: 5
Post Re: Bios Update never finishes
looks like HW problem (BIOS SPI flash should be replaced).


Thu Nov 23, 2017 9:38 am
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Joined: Tue May 13, 2014 2:43 pm
Posts: 6
Post Re: Bios Update never finishes
uefi wrote:
looks like HW problem (BIOS SPI flash should be replaced).

This means?


Thu Nov 23, 2017 12:59 pm
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Joined: Mon Mar 16, 2009 2:11 pm
Posts: 2331
Post Re: Bios Update never finishes
Unfortunately the problem cannot be handled in the field.
You are advised to send the unit by RMA.

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Irad Stavi
fit-PC forum admin

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Sun Dec 03, 2017 11:54 am
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Joined: Tue May 13, 2014 2:43 pm
Posts: 6
Post Re: Bios Update never finishes
Sreelathas wrote:
https://support.tinygreenpc.com/support/solutions/articles/6000121086-ipc-bios-update... hope this helps.

I'm getting 404, page does not exist. Would you be so kind and repost? Thx.

EDIT: removed the dots at the end, will check if it works.


Tue Mar 13, 2018 11:10 pm
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Joined: Tue May 13, 2014 2:43 pm
Posts: 6
Post Re: Bios Update never finishes
Issue solved!

Summary:

Recreated the firmware usb boot stick, reset the bios and the update succeeded.

Thanks for helping and sorry for the hassle.

Please mark as solved.


Thu May 03, 2018 10:42 am
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