IPC3 Troubleshooting

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1. IPC3 BIOS reset:

  • Power down the PC and unplug the power cable.
  • Open the service door (by screwing out one bolt) and remove it (with the storage).
  • Reset the BIOS by pressing the low profile push button SW2 (near the LAN ports) for 3 seconds.
  • Install back the storage with the service door.
  • Plug the power and power up the PC (either auto-on or pressing power button).

2. Verify RAM memory modules are installed - The system will not boot without memory.

3. Try to power up without storage. Is the PC boot up?

IPC3 supports up to 7200 rpm HDD drives.

4. Power supply:

  • Verify the power supply is not damaged and functions properly.
  • If you have another power supply use it to eliminate and determine the failing side.
  • In case you use other power supply make sure it provides uninterrupted power and stable grounding.

5. IPC3 BIOS Update

6. RMA procedure