Difference between revisions of "Fitlet Troubleshooting"

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1. fitlet BIOS reset:
 
1. fitlet BIOS reset:
::a. Power down the PC and unplug the power cable.
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*Power down the PC and unplug the power cable.
::b. Open the bottom cover (by unscrewing 4 bolts) and remove it.
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*Open the bottom cover (by unscrewing 4 bolts) and remove it.
::c. Reset the BIOS by pressing low profile push button (SW3) for 3 seconds located near the high mini PCIe slot, as shown in the picture below.
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*Reset the BIOS by pressing low profile push button (SW3) for 3 seconds located near the high mini PCIe slot, as shown in the picture below.
::d. Plug the power and power up the PC (either auto-on or pressing power button).
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*Plug the power and power up the PC (either auto-on or pressing power button).
 
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*Note: [https://plus.google.com/+Fitpc-by-compulab/posts/ZFTD5xqMMqa fitlet disassembly video]
  
 
:: [[File:Fitlet_BIOS_reset.jpg]]
 
:: [[File:Fitlet_BIOS_reset.jpg]]
 
  
  
 
2. Check the RAM memory:
 
2. Check the RAM memory:
:: a. Remove the top cover (refer to [http://fit-pc.com/download/fitlet/documents/fitlet-owners-manual.pdf fitlet Owner’s Manual])
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*Remove the top cover (refer to [http://fit-pc.com/download/fitlet/documents/fitlet-owners-manual.pdf fitlet Owner’s Manual])
:: b. Verify RAM module is installed and in place. The system will not boot without memory.
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*Verify RAM module is installed and in place. The system will not boot without memory.
:: c. fitlet should be used with low power (1.35V) memory only.
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*fitlet should be used with low power (1.35V) memory only.
:: d. Install the memory back.
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*Install the memory back.
 
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3. Power up without storage:
 
3. Power up without storage:
:: Try to enter the BIOS by clicking ''Del'' during boot
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*Try to enter the BIOS by clicking ''Del'' during boot
 
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4. Power supply:
 
4. Power supply:
::a. Verify the power supply is not damaged and functions properly.
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*Verify the power supply is not damaged and functions properly.
::b. If you have another power supply use it to eliminate and determine the failing side.
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*If you have another power supply use it to eliminate and determine the failing side.
::c. In case you use other power supply make sure it provides uninterrupted power and stable grounding.
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*In case you use other power supply make sure it provides uninterrupted power and stable grounding.
  
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5. [[fitlet: BIOS Update | fitlet BIOS Update]]
  
5. [http://www.fit-pc.com/web/support/rma/ RMA procedure]
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6. [http://www.fit-pc.com/web/support/rma/ RMA procedure]
  
 
[[category:fitlet]]
 
[[category:fitlet]]

Latest revision as of 12:35, 19 October 2015

1. fitlet BIOS reset:

  • Power down the PC and unplug the power cable.
  • Open the bottom cover (by unscrewing 4 bolts) and remove it.
  • Reset the BIOS by pressing low profile push button (SW3) for 3 seconds located near the high mini PCIe slot, as shown in the picture below.
  • Plug the power and power up the PC (either auto-on or pressing power button).
  • Note: fitlet disassembly video
Fitlet BIOS reset.jpg


2. Check the RAM memory:

  • Remove the top cover (refer to fitlet Owner’s Manual)
  • Verify RAM module is installed and in place. The system will not boot without memory.
  • fitlet should be used with low power (1.35V) memory only.
  • Install the memory back.

3. Power up without storage:

  • Try to enter the BIOS by clicking Del during boot

4. Power supply:

  • Verify the power supply is not damaged and functions properly.
  • If you have another power supply use it to eliminate and determine the failing side.
  • In case you use other power supply make sure it provides uninterrupted power and stable grounding.

5. fitlet BIOS Update

6. RMA procedure