Difference between revisions of "IPC2 Troubleshooting"

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1. IPC2 BIOS reset:
 
1. IPC2 BIOS reset:
::a. Power down the PC and unplug the power cable.
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*Power down the PC and unplug the power cable.
::b. Open the service door (by screwing out one bolt) and remove it (with the storage).
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*Open the service door (by screwing out one bolt) and remove it (with the storage).
::c. Reset the BIOS by pressing the low profile push button SW3 for 3 seconds.
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*Reset the BIOS by pressing the low profile push button SW3 for 3 seconds.
::d. Install back the storage with the service door.
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*Install back the storage with the service door.
::e. Plug the power and power up the PC.
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*Plug the power and power up the PC (either auto-on or pressing power button).
 
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:: [[File:IPC2_BIOS_reset.jpg]]
 
:: [[File:IPC2_BIOS_reset.jpg]]
 
  
  
 
2. Verify RAM memory modules are installed -
 
2. Verify RAM memory modules are installed -
:: The system will not boot without memory.
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*The system will not boot without memory.
 
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3. Try to answer the following questions:
 
3. Try to answer the following questions:
::a. Are you able to power up without storage?
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*Are you able to power up without storage?
::b. IPC2 supports up to 7200 rpm HDD drives.
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*IPC2 supports up to 7200 rpm HDD drives.
  
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4. Power supply:
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*Verify the power supply is not damaged and functions properly.
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*If you have another power supply use it to eliminate and determine the failing side.
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*In case you use other power supply make sure it provides uninterrupted power and stable grounding.
  
4. Power supply:
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5. [[IPC2 BIOS Update]]
::a. Verify the power supply is not damaged and functions properly.
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::b. If you have another power supply use it to eliminate and determine the failing side.
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::c. In case you use other power supply make sure it provides uninterrupted power and stable grounding.
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6. [http://www.fit-pc.com/web/support/rma/ RMA procedure]
  
5. [http://www.fit-pc.com/web/support/rma/ RMA procedure]
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[[category:IPC2]]

Latest revision as of 08:59, 19 July 2015

1. IPC2 BIOS reset:

  • Power down the PC and unplug the power cable.
  • Open the service door (by screwing out one bolt) and remove it (with the storage).
  • Reset the BIOS by pressing the low profile push button SW3 for 3 seconds.
  • Install back the storage with the service door.
  • Plug the power and power up the PC (either auto-on or pressing power button).
IPC2 BIOS reset.jpg


2. Verify RAM memory modules are installed -

  • The system will not boot without memory.

3. Try to answer the following questions:

  • Are you able to power up without storage?
  • IPC2 supports up to 7200 rpm HDD drives.

4. Power supply:

  • Verify the power supply is not damaged and functions properly.
  • If you have another power supply use it to eliminate and determine the failing side.
  • In case you use other power supply make sure it provides uninterrupted power and stable grounding.

5. IPC2 BIOS Update

6. RMA procedure