fit-IoT Users Forum

Hello,

after exchanging my intense pc i7 to a newer unit with mSATA support (same system SSD) it seems to be necessary to update my wifi drivers, since this component seems to be different from the old machine.
I don't have success in installing wifi drivers under win7 pro 64bit. In device manager I find the wifi card as unknown device, but after running setup.exe in http://www.fit-pc2.com/download/Intense ... .06.05.zip (seems the right one to me) windows tells me that it installs a wifi driver and after reboot device manager still doesn't find it properly, the wifi card stays unrecognized.
In Ubuntu 13.04 wifi runs fine.
Any ideas?
lspci -v output is: Thanks,
Hendrik

What is Vendor ID and Dev ID of your card?

Windows device manager says

PCI\VEN_10EC&DEV_8723&SUBSYS_073310EC&REV_00

Please remove all the installed WiFi drivers and try to install the drivers from the QCOM folder

That's what I tried several times without success.
Before and after installing the drivers from http://www.fit-pc2.com/download/Intense ... .06.05.zip
the network devices tab looks the same: Windows doesn't detect an appropriate driver in the folder when searching for a new driver in device manager manually (and there is no dedicated "QCOM" folder, if this is the problem). The only possibility is installing via the setup.exe. It says it installs wifi and bluetooth drivers, and the installed driver then is: But there still is no wifi device in the network devices list and I still have one device (the card with the vendor and dev ID I wrote about) left without drivers.

What to do?

Thanks,
Hendrik

The issue still persists. I have dowloaded the indicated driver files multiple times, also tried online driver search, still no success.
Is there another functional driver for this card and win7-64bit I can try?
Do you need additional information?

Thanks,
Hendrik

After reviewing a similar issues, I suspect it some how related to a localized version of the Windows 7. Can you obtain a copy of non localized English version of Windows 7, and try to reproduce this issue?

Sorry, I don't own and don't have access to an english version of Win7Pro64. I wouldn't buy one just for testing purposes, I don't have any use for it. I'm no distributor or so but just a user trying to have one of my PCs running.
To point it out more clearly, with the hardware I had before (Intense PC i7 earlier generation) it ran fine, with exactly the same SSD and operating system on it. The hardware got changed due to the mSATA issues (eg. suspend to ram not possible) with the hardware rev before 1.2. These issues seem to be mostly solved now (PC sometimes still hangs on reboot, but I can live with that), and the lack of a functional wifi driver is the main issue left for me.
As I wrote earlier, the hardware is not defective, it's running fine under linux.
Do you need any further information from me?

Thanks,
Hendrik

Since hardware is working and the driver installs correctly in CompuLab standard distribution, there seems to be no fundamental problem. Yet, driver installation that fails is very difficult to diagnose - I doubt that we will be able to assist on that.
If you wish to try another WiFi module, we can provide the AzureWave that worked for you before.

I'm not 100% sure if I had an Azurwave module before (had to return the old hardware to the distributor before getting the new one), but it sounds quite plausible, if that's the only other type of wifi module built into these PCs. I'd be quite happy to try it. How to proceed? Should I contact my distributor again?

Thanks,
Hendrik