Front USB stopped working

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sphinxen
Posts: 3
Joined: Wed Mar 13, 2013 5:08 pm

Front USB stopped working

Post by sphinxen »

I bought a IntencePC Pro with linux last fall. In december however, two of my USB port in the front stopped working without reason. Yesterday the two remaining went down. Sounds like a RMA case?
/Josef

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: Front USB stopped working

Post by gabrielh »

Can you please describe your Intense PC setup?
Gabriel Heifets

Fit-PC2/3/IntensePC support.

sphinxen
Posts: 3
Joined: Wed Mar 13, 2013 5:08 pm

Re: Front USB stopped working

Post by sphinxen »

I don't fully understand what setup you whan't me to describe. I Have the standard IntencePC with Linux Mint Maya (the $999 version in shop) only with a SSD drive instead of the stock.
The USB ports worked fine up untill failure, in which I had to switch port (use them for mouse & keyboard)..
/Josef

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: Front USB stopped working

Post by gabrielh »

Do you have others devices attached to IntensePC other then keyboard\mouse?
Gabriel Heifets

Fit-PC2/3/IntensePC support.

sphinxen
Posts: 3
Joined: Wed Mar 13, 2013 5:08 pm

Re: Front USB stopped working

Post by sphinxen »

That and a HDD
/Josef

gabrielh
Site Admin
Posts: 1260
Joined: Thu Jun 02, 2011 1:13 pm

Re: Front USB stopped working

Post by gabrielh »

Please consider to RMA your IntensePC.
Gabriel Heifets

Fit-PC2/3/IntensePC support.

vtailor
Posts: 229
Joined: Mon Sep 24, 2012 6:54 pm

Re: Front USB stopped working

Post by vtailor »

My front USB ports stopped working recently also. But I had a USB sound card connected to one of the rear USB ports, and I suspect that it was drawing more power than the ports were meant to support, and this led to the front ports closing down.

Since computers I own regularly die from my abuse, I don't consider this a reason to try to return anything. At the moment, I am abusing some fit-pc3 basic computers that are surprisingly resilient.

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