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 Installing drivers for win7 
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Joined: Wed Jul 03, 2013 11:49 am
Posts: 11
Post Installing drivers for win7
How do you tell which ones are needed? For instance, there are two for ethernet, and others where the function isn't obvious (ME).


Wed Jul 03, 2013 8:36 pm
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Joined: Mon Apr 09, 2012 9:04 am
Posts: 10
Post Re: Installing drivers for win7
Maybe this post will help:

viewtopic.php?f=93&t=2914

Also, the serial port drivers are in the ME file which must be installed using Update Driver.


Mon Jul 08, 2013 9:16 am
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Joined: Wed Jul 03, 2013 11:49 am
Posts: 11
Post Re: Installing drivers for win7
It helps up to a point. Thank you. But it would be great if you could provide clear instructions on the download page or linked from there.

I didn't understand what you meant about how to install the ME driver. Is this some feature of Windows?

I should say that I have very little experience with Windows, being generally a Linux user.


Mon Jul 08, 2013 10:27 am
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Joined: Mon Apr 09, 2012 9:04 am
Posts: 10
Post Re: Installing drivers for win7
Yes, they should put some instructions somewhere where people can clearly see what to do. I am just a user and I have problems installing the video driver on my IntensePC. Browsing the forum I found that post that helped me install the drivers on the weekend.

The "Update Driver" is a menu option if you right-click a device in Device Manager. The Serial port in my case showed two devices with a yellow question mark icon. Right-click on one of them and select "update driver". In the dialog box, navigate to the folder where the unzipped files from the download are, and Windows will select the appropriate driver.


Mon Jul 08, 2013 10:46 am
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Joined: Wed Jul 03, 2013 11:49 am
Posts: 11
Post Re: Installing drivers for win7
Thanks Sorin. Sorry, I thought you were support staff!


Mon Jul 08, 2013 11:45 am
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Joined: Wed Jul 03, 2013 11:49 am
Posts: 11
Post Re: Installing drivers for win7
Installation of the video driver (32 bit) failed, with a typically uninformative Windows message.

I also tried using Update driver, but it says the video driver is up to date. The video "hardware" that appears there looks like some generic thing, with no GP or anything like that.

How should I proceed?

EDIT Here is more detail on the failure, when I try with the latest driver from the intel website:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Setup.exe_Intel(R) HD Graphics
Application Version: 1.5.25.0
Application Timestamp: 5131566b
Fault Module Name: Setup.exe
Fault Module Version: 1.5.25.0
Fault Module Timestamp: 5131566b
Exception Code: 40000015
Exception Offset: 0003e145
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1046
Additional Information 1: 67d9
Additional Information 2: 67d918b5d2dc6eb7485f13ad2e1b79c1
Additional Information 3: 0059
Additional Information 4: 0059ca11f4961b0cc8cd15cde7d70c7c

When i follow these instructions to identify the hardware:

http://www.intel.com/support/graphics/sb/cs-009482.htm

I see "Standard VGA graphics adapter" rather than the expected
Intel (R) HD Graphics 4000

Also, under "Device manager", the display appears as a "Generic PNP Monitor"


Wed Aug 14, 2013 9:10 pm
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Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1260
Post Re: Installing drivers for win7
Please go to Start Menu, right click on "Computer". Left click on properties. Please send me a print screen of the windows to PM.

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Gabriel Heifets

Fit-PC2/3/IntensePC support.


Sun Aug 18, 2013 12:15 pm
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Joined: Wed Jul 03, 2013 11:49 am
Posts: 11
Post Re: Installing drivers for win7
Thanks for getting back to me, gabrielh.

I can't see how to attach something to a PM but I uploaded the screenshot here:

http://people.salixos.org/mimosa/misc/shot.png

As you can see, for the time being I'm using 32-bit Windows, but I hope eventually to get 64-bit Windows and make the most of the hardware.

Here is what Linux has to say about the GPU:

Code:
root[mimosa]# lspci -v -s `lspci | awk '/VGA/{print $1}'`
00:02.0 VGA compatible controller: Intel Corporation Ivy Bridge Graphics Controller (rev 09) (prog-if 00 [VGA controller])
        Subsystem: Intel Corporation Device 2211
        Flags: bus master, fast devsel, latency 0, IRQ 48
        Memory at e0000000 (64-bit, non-prefetchable) [size=4M]
        Memory at c0000000 (64-bit, prefetchable) [size=512M]
        I/O ports at 4000 [size=64]
        Expansion ROM at <unassigned> [disabled]
        Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
        Capabilities: [d0] Power Management version 2
        Capabilities: [a4] PCI Advanced Features
        Kernel driver in use: i915


... does that look to you as though all is as it should be?


Sun Aug 18, 2013 3:40 pm
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Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1260
Post Re: Installing drivers for win7
As I see, you are trying to use a 8GB of a system memory on a x32 system. You will not be able to use more then 3 GB of it ... Win7 x64 will let you to take advantage of all the 8GB of the memory

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Gabriel Heifets

Fit-PC2/3/IntensePC support.


Wed Aug 21, 2013 10:43 am
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Joined: Wed Jul 03, 2013 11:49 am
Posts: 11
Post Re: Installing drivers for win7
I don't understand. The problem is with the video. Please see my previous post, the screenshot you requested, and the output from lspci using Linux on another partition. That looks to me as though everything is fine there, but in Windows, it isn't, the video driver doesn't work.

Please see also the post I originally made describing the problem, to which you replied requesting the screenshot.

To be doubly clear: installation of the (32 bit) video driver fails.


Wed Aug 21, 2013 11:30 am
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