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fit-PC2i, will only start when monitor is connected

Posted: Wed Jun 08, 2011 2:29 pm
by mavo
Hi,

I have 3 fit-PC2i 1.6Ghz. And two problems...

1) Wont power up
When a screen is not connected to the fitPC, it's 50/50 chance it will power up when i connect the DC adaptor. The HDD LED flashes shortly when power is connected but then nothing else happens.

Apparantly connecting a DVI monitor to the fitPC solves the problem.

When the fitPC is in this state i cannot power it up by pressing the button, and it does consume some power because it becomes hot.

2) Heat / freeze, wont power up
Several times when the room temperature rises, the fitPC has frozen (Windows 7), the screen goes completely blank and it is not possible to ping the machine on the network. The power led lights up, but no response. Holding the power button until it shuts down sometimes makes it impossible to power-up the fit-PC for 5-10 minuttes. The fit-pc reaches about 55 degrees, reported by speedfan.

Are any of these 2 issues well-known?
At least one other person has mentioned the problem with the fitPC not starting without the monitor connected.

Re: fit-PC2i, will only start when monitor is connected

Posted: Thu Jun 09, 2011 6:52 am
by gabrielh
Hello

Can you please specify the model of your FIT-PC2i?

Thanks

Re: fit-PC2i, will only start when monitor is connected

Posted: Thu Jun 09, 2011 7:17 am
by mavo
It's this one:
fit-PC2-D1G-C1600-W (fit-PC2i Diskless, 1.6GHz, 1GB RAM, Wifi)

Mounted with a "OCZ Vertex 2 SSD, 40 GB" SSD drive, running Windows 7 Pro.

Re: fit-PC2i, will only start when monitor is connected

Posted: Thu Jun 09, 2011 11:08 am
by gabrielh
Can you try please to reproduce this issues on system with nothing attached to it except power cord? I with mean any usb\serial\lan cables are unpluged

Thanks

Re: fit-PC2i, will only start when monitor is connected

Posted: Thu Jun 09, 2011 11:24 am
by mavo
Hi,

No other cables are attached.

When connecting ONLY powercable it's 50/50 chance it will power up or not. If DVI cable is connected to a monitor before power cable is connected, then it powers up correctly when power cable is attached.

Re: fit-PC2i, will only start when monitor is connected

Posted: Thu Jun 09, 2011 11:45 am
by gabrielh
Please try to restore BIOS to it's default settings.

Re: fit-PC2i, will only start when monitor is connected

Posted: Thu Jun 09, 2011 12:53 pm
by mavo
It did not help to restore BIOS to default settings.

Afterwards it did power up the first time power was connected, but the next 5 times power was connected nothing happened.

And this is not caused by a bad connection to the power adapter, because the hdd led flashes shortly and the FitPC becomes hot even though it will not power up. So power is fine.

Re: fit-PC2i, will only start when monitor is connected

Posted: Tue Jun 14, 2011 9:13 am
by mavo
So... any feedback on my problems?

Could you tell me if this is an issue you have ever heard of before, or is this the only time anyone mentions this problem?

Re: fit-PC2i, will only start when monitor is connected

Posted: Tue Jun 14, 2011 9:41 am
by gabrielh
Hello

We were unable to reproduce your problem. I think you should consider to use your warranty

Thanks