View unanswered posts | View active topics It is currently Wed Aug 21, 2019 12:02 pm



Reply to topic  [ 6 posts ] 
 my fit pc is dead 
Author Message

Joined: Fri Apr 20, 2012 5:14 am
Posts: 3
Post my fit pc is dead
i got fit pc 2 as gift from my friend from usa.we both are student of robotics and we use fit pc due to its weight and size,it is suitable for our need of robots.but it dead 7days ago,i emailed support .but they never replied.i have checked all the things looks like power supply or motherboard is died,all plugs and pins are in fine condition.as we use it for our studies we are having big loss bcuzz it caused lot of problem to us.we have to take part in exhibition but we denied it bcuzz our robot operating program was inside it (we use it store our program inside it).it was a fit-PC2 Linux
1.6 GHz, 1GB RAM, 250GB HDD, WiFi, Linux
so i need replacemnt as fast as it can available ,it was 2-3months old pc.plzz help me.
is email support sleeping?
i am really pissed from the email support.


Fri Apr 20, 2012 5:37 am
Profile
Site Admin

Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1260
Post Re: my fit pc is dead
What do you mean by saying it's dead? Is there any led lights lit when you power up the device?

_________________
Gabriel Heifets

Fit-PC2/3/IntensePC support.


Fri Apr 20, 2012 6:20 am
Profile

Joined: Fri Apr 20, 2012 5:14 am
Posts: 3
Post Re: my fit pc is dead
there is only power light on(green color) ,why there is no offical email support ,is there only mods and admins of forum who can help me.it affected my studies and now our robo is just piece of crap.


Last edited by james on Thu Apr 26, 2012 11:23 am, edited 2 times in total.



Thu Apr 26, 2012 9:58 am
Profile
Site Admin

Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1260
Post Re: my fit pc is dead
James.

This is a support forum. If you need a support you can post here your concern and we will do all the best to help you. If you don't want the support team to try to solve your issue and you sure that this is a RMA case you should firstly contact your seller to claim your warranty replacement.

_________________
Gabriel Heifets

Fit-PC2/3/IntensePC support.


Thu Apr 26, 2012 4:51 pm
Profile

Joined: Fri Apr 20, 2012 5:14 am
Posts: 3
Post Re: my fit pc is dead
i want my product replaced,i dont care u are from rma team or support team,u are also part of fit pc company,no one answer through email so i signed up here,your rma team is wasting my time,i am frustated,i have sended lot of emials,i dont know what the issue,i only want replcament for my device bcuzz its under warranty.


Fri May 04, 2012 11:08 am
Profile
Site Admin

Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1260
Post Re: my fit pc is dead
Please contact our RMA team, or your direct seller. This is the only way to get your replacement. Please point him to this post. CC me with the request

_________________
Gabriel Heifets

Fit-PC2/3/IntensePC support.


Fri May 04, 2012 2:37 pm
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 6 posts ] 

Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by STSoftware for PTF.