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 IPC2 hardware reliability feedbacks 
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Joined: Tue Aug 12, 2014 11:10 am
Posts: 2
Post IPC2 hardware reliability feedbacks
Hi,
I'm an IPC2 users for several weeks and would like to share feedback with other IPC2 owners.

In the past I had a fit-pc slim and a fit-pc 2i and these products were rock stable. So naturally I went to Compulab to buy my new fanless pc.

But so far, my experience with the IPC2 is quite different and I'm not happy with this product at all.

I bought an IPC2 i7 with the FM4LAN Face module (=4 additional Intel NIC) to build my own gigabit ethernet router.

The first unit they sent me was defective, it was freezing/crashing after several hours of uptime. I don't know why, maybe it was the motherboard, maybe the cpu, maybe the power supply, ....
Anyway, I had to RMA it, and received another unit a month later.

Now this new unit is not crashing anymore, but one of the NIC of the FM4LAN module is not working properly.
I sent an email to the RMA team on sunday but didn't receive any answer so far. In the meantime, all I have is this expensive non-working piece of hardware lying around in the livingroom....

Other IPC2 owners, can you tell us if you encountered hardware issues with this model ? If you did, can you tell us how it ended ?

Florent


Tue Aug 12, 2014 11:28 am
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Post Re: IPC2 hardware reliability feedbacks
IPC2 is an incredible, powerful, yet very small and comfortable piece of HW.
I don't know why do you say it is "non-working piece of hardware lying around" when a line before you've said it is operational.

All your issue is one LAN port on the FM-4LAN?
What is the problem?
Have you installed the relevant drivers for the module?
http://www.fit-pc.com/wiki/index.php/FACE_Modules:FM-4LAN


Thu Aug 21, 2014 11:29 am

Joined: Tue Aug 12, 2014 11:10 am
Posts: 2
Post Re: IPC2 hardware reliability feedbacks
mbirger wrote:
IPC2 is an incredible, powerful, yet very small and comfortable piece of HW.
I don't know why do you say it is "non-working piece of hardware lying around" when a line before you've said it is operational.
All your issue is one LAN port on the FM-4LAN?


The only remaining issue is one LAN port.

mbirger wrote:
What is the problem?
Have you installed the relevant drivers for the module?
http://www.fit-pc.com/wiki/index.php/FACE_Modules:FM-4LAN


It was not a driver issue, it was a faulty module. The RMA team has been very helpful and after I replaced the FM4LAN module by a new one, now everything is working properly.


Mon Aug 25, 2014 3:43 pm
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Post Re: IPC2 hardware reliability feedbacks
Great.
For any issue we are here to help and replace if required.


Mon Sep 01, 2014 1:28 pm
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