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No Disk Drives

Posted: Wed Sep 11, 2019 2:37 am
by fredhandle
Hello

I have 5 Fitlet2 boxes all with the HDD option fitted. I have installed Crucial 960Mb SSD drives. The BIOS can see the drives yet the OS doesn't find them during the install.

Is there a driver or BIOS setting to resolve this?

Colin

Re: No Disk Drives

Posted: Wed Sep 11, 2019 1:40 pm
by tamir
Please provide S/N and P/N of the machine as printed on the white sticker located at the machine's bottom cover.

Re: No Disk Drives

Posted: Thu Sep 12, 2019 12:47 am
by fredhandle
SN: 1190728-00293
PN: FITLET2-CE3950

SN: 1190728-00291
PN: FITLET2-CE3950

SN: 1190304-00150
PN: FITLET2-CE3950

SN: 1190728-00292
PN: FITLET2-CE3950

SN: 1190304-00151
PN: FITLET2-CE3950

Re: No Disk Drives

Posted: Thu Sep 12, 2019 1:06 am
by fredhandle
Today I have used a new Windows image for setup. I can see the SSD but the Windows install cannot create a partition.
Error code 0x80300002

I have removed the SSD and initialized it in MBR and GPT from my laptop. Same result for both when trying to install Windows on the Fitlet2.

Re: No Disk Drives

Posted: Thu Sep 12, 2019 11:03 am
by tamir
Seems like we're communicating on two different channels.
We're working to reply on your last email sent by Colin Webb.
Thank you.

Re: No Disk Drives

Posted: Thu Sep 12, 2019 11:46 pm
by fredhandle
Thanks Tamir. Yes I'm under some pressure to get this resolved as there is a deadline.
Colin

Re: No Disk Drives

Posted: Sun Sep 15, 2019 11:14 pm
by fredhandle
Hi Tamir. Are you able to offer a solution?
Colin

Re: No Disk Drives

Posted: Mon Sep 16, 2019 8:52 am
by tamir
We should contact you via email by the end of day.
Thank you.