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 Safe shutdown w/Watchdog enabled 
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Joined: Fri Oct 19, 2012 7:24 pm
Posts: 3
Post Safe shutdown w/Watchdog enabled
With this watchdog driver & program installed and the watchdog service enabled in the BIOS, is the FitPC2i capable of being safely shutdown? (Is there a “watchdog shutdown” command?) I am running Windows 7 Professional 32-bit on 37 FitPC2is with Watchdog enabled and installed.

During my testing, I discovered that, if this watchdog driver & program are installed, but Watchdog is NOT enabled in the BIOS, then a safe shutdown can be performed by running the command "watchdog disable" (or setting the value of HKLM->Software->Watchdog->Enabled to DWORD Value=0), restarting, and then shutting down. However, if watchdog is enabled in the BIOS, then I am unable to safely shutdown the computer. Everytime I attempt a proper shutdown under these conditions, the FitPC2is safely restart instead.


Fri Oct 19, 2012 7:35 pm
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Joined: Fri Oct 19, 2012 7:24 pm
Posts: 3
Post Re: Safe shutdown w/Watchdog enabled
tmegow wrote:
With this watchdog driver & program installed and the watchdog service enabled in the BIOS, is the FitPC2i capable of being safely shutdown? (Is there a “watchdog shutdown” command?) I am running Windows 7 Professional 32-bit on 37 FitPC2is with Watchdog enabled and installed.

During my testing, I discovered that, if this watchdog driver & program are installed, but Watchdog is NOT enabled in the BIOS, then a safe shutdown can be performed by running the command "watchdog disable" (or setting the value of HKLM->Software->Watchdog->Enabled to DWORD Value=0), restarting, and then shutting down. However, if watchdog is enabled in the BIOS, then I am unable to safely shutdown the computer. Everytime I attempt a proper shutdown under these conditions, the FitPC2is safely restart instead.


:?:

Any help, Compulab staff?


Fri Nov 09, 2012 9:49 pm
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Site Admin

Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1260
Post Re: Safe shutdown w/Watchdog enabled
Good day

Sorry for a late answer. We have been thoroughly investigating this issue under a different testing conditions. We have confirmed this issue, and the source of it. We will implement the fix in an upcoming watchdog driver release.

I am sorry for any inconvenience.

_________________
Gabriel Heifets

Fit-PC2/3/IntensePC support.


Wed Nov 14, 2012 12:04 pm
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Joined: Fri Oct 19, 2012 7:24 pm
Posts: 3
Post Re: Safe shutdown w/Watchdog enabled
Excellent! I look forward to the release of the updated driver. Thank you!


Thu Nov 15, 2012 9:04 pm
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