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ethernet not working

Posted: Wed Oct 09, 2013 6:56 pm
by redpost
We have several units that the ethernet ports only work intermittently. Any suggestions on how to get them to work all the time?

Re: ethernet not working

Posted: Tue Oct 15, 2013 11:14 am
by mbirger
What do you mean work intermittently?
What do you mean several units? If so, probably some SW mismatch.
Please try re-install the drivers of the relevant Ethernet controllers.

Re: ethernet not working

Posted: Tue Oct 15, 2013 5:24 pm
by redpost
The ethernet ports seem to randomly appear and disappear in the device manager. We have had 5 units demonstrating this behavior. We have reinstalled the appropriate drivers and got the same behavior.

Re: ethernet not working

Posted: Sun Oct 20, 2013 1:31 pm
by mbirger
Please reply what is the HW revision of fit-PC2 you experience the problems with? Which Ethernet controller is on board?
Older revisions use RTL8111C device, while newer use RTL8111F.

Re: ethernet not working

Posted: Tue Oct 22, 2013 3:28 pm
by redpost
I've attached a pic of the ethernet ports listed through terminal. It does not specify if the device is RTL8111F or RTL8111C. I assume rev 7 is the revision number.

Re: ethernet not working

Posted: Mon Oct 28, 2013 3:07 pm
by mbirger
Do you use Linux or Windows?
You're saying device manager but the capture is Linux terminal.

Please specify the exact OS.