Does not see msata drive

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mrd
Posts: 7
Joined: Mon Sep 22, 2014 3:36 pm

Does not see msata drive

Post by mrd »

I have a new fit-pc3 that I installed memory and a 500gb msata drive and when I attempt to install Ubuntu server it can not find the drive. I have updated the bios to the latest.

Please advise

mbirger

Re: Does not see msata drive

Post by mbirger »

Please try to follow this basic troubleshooting:
http://fit-pc.com/wiki/index.php/Fit-PC ... leshooting

If won't help, you're welcome to write to: support@fit-pc.com

mrd
Posts: 7
Joined: Mon Sep 22, 2014 3:36 pm

Re: Does not see msata drive

Post by mrd »

I've tried all of that with no help.

I was hoping for someone to tell me that I have to change a BIOs setting, but I will send this in an email to support.

mbirger

Re: Does not see msata drive

Post by mbirger »

What is the memory module PN? It must be non-ECC module.
I suggest to try another memory on the fit-PC3. and try this memory on other computer.
In addition I suggest to run memtest.

mrd
Posts: 7
Joined: Mon Sep 22, 2014 3:36 pm

Re: Does not see msata drive

Post by mrd »

Here is the memory. I used the same exact ones in another fit-pc3 that has been running for over a year.

http://www.amazon.com/gp/product/B008LT ... detailpage

mbirger

Re: Does not see msata drive

Post by mbirger »

It is DDR3L low voltage memory, operating at 1.35V.
Fit-PC3 memory controller designed to operate at 1.5V, and appears on computer spec.
Please replace to DDR3 1.5V memory modules.

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