Screen Flickering when certain applications load MINTBOX

[regikeyz]

Hi,

My new Mintbox arrived yesterady. It comes preinstalled with Mint13 Maya.

I notice when I run some applications eg Tomboy notes, (which comes pre-installed), the screen flickers 2 or 3 times in a 2 second period. The operating system is fine, just it looks real ugly.. the monitor displays a kind of interference pattern and it looks for a second like something is seriously wrong..

I use a U2410 24" Dell monitor via HDMI to HDMI, I also tried it only my other newer U2410 monitor, with a 1.5m cable.. but that still flickered too. I also tried connecting cable via display port on the Mintbox, to the HDMI on the monitor, but still same issues.

Is there a problem with interference from inside the mintbot I wounder? I wounder if certain apps use harddisk more etc which causes interference to the circuitry that controls the HDMI/Pisplay Port output?

Does anyone have the same problem or have a solution?

Thank-you very much

[regikeyz]

Guys and staff of Fit-PC,

Ive had this message on this board a few days now, please could someone assist me with this, I've also emailed two emails to you also 3 days ago but havent had a reply.

If this issue doesn't get resolved Im gonna have to send this box back to you, and get a refund as I dont know whether this is normal or a bug or if it can be fixed.

Thank-you Kindly

[gabrielh]

Good day

I am sorry for your frustration with the Fit PC3 experience. Our FitPC support team is unavailable during the weekends (Friday and Saturday). We haven't encounter this issue before. Please give us some time to investigate it, and we will provide you with answer.

BR

[regikeyz]

Thank-you kindly
I can supply any details/information you require, please just ask.

Kind regards

[regikeyz]

Hi, did you get a chance to look into this?

Thanks

[gabrielh]

Yes. Sorry for not updating you. For now, we are unable yet to reproduce your problem. We are trying to cover a number of monitors to see if it a monitor depended issue

[gabrielh]

Good day

I am unable to reproduce this issue with our monitors. Can you please try a different monitor?
Are we talking about stock Mint installation?

[regikeyz]

Hi, I'm not sure what you mean by 'Stock' machine, but it was the Mintbox that I ordered froom your website, I just turned on the power , entered my details , then used machine out of the box.

Ok, I'll try another brand of monitor, it may be after the weekend now.

Thank-you

[gabrielh]

I will look forward to getting your update