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 Out of the box boot failure 
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Joined: Fri Dec 07, 2012 1:14 am
Posts: 3
Post Out of the box boot failure
Just purchased a fit-PC3 Pro Linux mintBox. Unpacked it, followed all instructions, no boot. First problem I noticed was the LM light on the front went on immediately upon plugging the power cord in.

Beyond that, after turning it off and connecting monitor, mouse, keyboard, cat5, speakers, then hitting power button, got Phoenix/securecoretiano version 2.1 screen, then GNU Grub version 1.99-21Ubuntu3 screen with choices of:

Linux Mint 13 Cinnamon 64-bit, 3.2.0-25-generic (/dev/sda1)
Linux Mint 13 Cinnamon 64-bit, 3.2.0-25-generic (/dev/sda1) -- recovery mode
Memory test (memtest86+)
Memory test (memtest86+, serial console 115200)

Allowed first option to go without scrolling through choices, lots of information flashed by, then black screen and nothing.

Turned it off after 10 minutes, turned back on, tried recovery mode. No joy no matter which option I tried.

Have I bought a $550.00 paper weight?

Best regards to all.


Sun Dec 09, 2012 2:26 am
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Joined: Fri Dec 07, 2012 1:14 am
Posts: 3
Post Re: Out of the box boot failure
Some further information; the mintBox now goes no further than the boot selection screen. Black screen after selecting LM generic. I re started and hit F2 just to peruse the Setup, but made no changes anywhere there. Do the following Boot Settings seem correct?

Enabled are: VESA Mode, UEFI Boot, Legacy Boot, BIOS Level USB and USB Legacy Support.
Boot Priority is set to Legacy First
Disabled are: Quick Boot, Diagnostic Splash Screen and Diagnostic Summary Screen

Thanks for any suggestions anyone might have...

Best regards,
xcal


Sun Dec 09, 2012 6:03 pm
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Site Admin

Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1260
Post Re: Out of the box boot failure
Dear xcal

Thank you for choosing MintBox, and please accept my apologizes for any inconvenience. I will ask you to provide me some additional info and to perform some steps to identify the source of your issue and resolve it.

What type of a video connection do you use? Is it native HDMI/DP or there is a VGA converter to fit an analog monitor?
Can you try please to boot a Live version of Linux Mint?

_________________
Gabriel Heifets

Fit-PC2/3/IntensePC support.


Tue Dec 11, 2012 5:36 pm
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Joined: Fri Dec 07, 2012 1:14 am
Posts: 3
Post Re: Out of the box boot failure
Dear Mr. Heifets,

Thank your for your reply. I'm really psyched about this MintBox and can't wait to get it going.

By the way, my name is Bert Olton. Please just call me Bert.

Re: my video connection. I'm using the fit-VGA Adapter to connect my Dell monitor to the MintBox.

Re: booting into a live version of Linux Mint. I've got a LM13 iso on a CD, but I do not have an external DVD/CD drive. Which drive would be recommended for use with the MintBox? I'll get one right away.

Again, my thanks for your time and assistance.

Best regards,
Bert


Thu Dec 13, 2012 12:38 am
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Site Admin

Joined: Thu Jun 02, 2011 1:13 pm
Posts: 1260
Post Re: Out of the box boot failure
Dear Bert

There is no need to have an external DVD to run a live version of Linux Mint. Use the YUMI tool to prepare a bootable USB flash drive with a Linux Mint installation on a Windows machine, or follow this guide http://www.ubuntu.com/download/help/create-a-usb-stick-on-ubuntu to prepare such disk on an Ubuntu workstation.

_________________
Gabriel Heifets

Fit-PC2/3/IntensePC support.


Sun Dec 16, 2012 11:54 am
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