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FIT PC3 Dropping USB connections

Posted: Thu Sep 11, 2014 2:33 am
by MRPUGH52
Hello
I am wondering whether this is a known issue with FIT-PC3.

I have a camera connected to one of the USB 2.0 ports and at random the USB connection to the camera will be dropped and I lose control over the camera. I am using Windows 7 64bit and I have disabled all power management on the USB ports and in the Power Savings advanced settings.

I have changed USB ports and changed out the USB cable with high quality short versions. No hubs are in use, the camera is directly connected.

This is a real inconvenience so any help appreciated.

thanks
Martin Pugh

Re: FIT PC3 Dropping USB connections

Posted: Mon Sep 22, 2014 8:14 am
by mbirger
There are no systematic issues with fit-PC3 USB ports.
Do you have the same behavior with other USB ports?

http://www.fit-pc.com/wiki/index.php/Fi ... leshooting

If all the ports show the same behavior, please check the 3rd party device connected, otherwise you can consider RMA, if it is critical.