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IPC USB ports died
Posted: Tue Sep 15, 2015 8:00 pm
by biterror
A few days ago, I plugged a Canon scanner to one of the IPC FACE USB ports (the second one from the left). This killed the two FACE USB ports on the left. I tried to reboot and disconnected power for a while, but the ports are still dead (nothing shows in dmesg when I plug in a keyboard or a FLASH disk. The other two FACE ports are still working.
I colleague has the same problem on his Mintbox. Is there a known problem with the FACE USB ports? Is it possible to replace or fix the FACE board without returning the IPC to Compulab? It is my primary computer and...
Re: IPC USB ports died
Posted: Mon Sep 21, 2015 11:06 am
by mbirger
Actually there is no problem with FM USB ports and all of them should operate properly. Please try to reset the BIOS:
http://fit-pc.com/wiki/index.php/Intens ... leshooting
and try to connect there a simple device - keyboard or mouse to test it again.
If won't help, please consider RMA:
http://www.fit-pc.com/web/support/rma/
Re: IPC USB ports died
Posted: Thu Sep 24, 2015 5:25 pm
by biterror
Hi,
I tried to reset BIOS, but the two USB ports are still dead. Even a wireless keyboard receiver does not work, neither does a USB FLASH stick.
Re: IPC USB ports died
Posted: Wed Sep 30, 2015 1:47 pm
by mbirger
Please try simple wired keyboard or mouse (Not wireless).
Re: IPC USB ports died
Posted: Wed Sep 30, 2015 2:22 pm
by biterror
I tried a Logitech USB keyboard, absolutely no life. It works ok in the two right hand side ports.
Re: IPC USB ports died
Posted: Wed Oct 14, 2015 3:21 pm
by mbirger
The first option is to override the BIOS. It may help.
http://www.fit-pc.com/wiki/index.php/In ... IOS_Update
If the above won't help please consider RMA:
http://www.fit-pc.com/web/support/rma/