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 SSD failure ? 
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Joined: Sat Jul 13, 2019 2:05 pm
Posts: 2
Post SSD failure ?
Hi,

I have a Mintbox Mini Pro 2 which I really love.

But since the beginning, I found the SSD a little bit slow, but it was ok for me.
I use Rambox and parameters are often lost. Maybe not saved correctly ?
SSD device is NT-128.

I updated from Debian 9 to Debian 10. But now I have strange behaviour.
Randomly system puts himself to read only mode. I am forced to hard reboot.

Yesterday, NT-128 completely disappears from BIOS, and from gparted live.
Today NT-128 is back.

I tried to investigate.
gsmartcontrol from gparted live says : short test + long test : all is OK.
gsmartcontrol from debian says : sometimes all is OK and sometimes gsmartcontrol crash and can't continue.

But I found that, when I do : smartctl -t long /dev/sda
System always crash and becomes read only after some seconds.
I attached screenshots after crash.

I try to add these grub parameters : irqpool all_generic_ide noacpi
System still crash after smartctl.

Can you help me ?
Problem with SSD ?

Thank you.


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Sat Jul 13, 2019 2:40 pm
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Joined: Mon Dec 25, 2017 4:21 pm
Posts: 297
Post Re: SSD failure ?
The failure you observe from the smartctl output does not necessarily indicate an issue with the SSD.

The technical explanation is that S.M.A.R.T. is originally designed for mechanical HDD where monitoring the aging is critical to generate a warning before a total failure.
SSD aging follows a completely different pattern and there is no way to test the cell for aging. In general, S.M.A.R.T. self test on SSD cannot be trusted.
Also, S.M.A.R.T. structure for SSD is slightly different from HDD.

Although the above, disappearance of the storage device at the BIOS menu and other performance issues you might encounter might do indicate issues with the SSD.
The most efficient test is to eliminate this HW issue using an alternative SSD device if available.

Unfortunately, if that's the case, you may RMA the machine for repairs. The procedure is documented at the following link:
https://www.fit-pc.com/web/support/rma/


Sun Jul 14, 2019 1:51 pm
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Joined: Sat Jul 13, 2019 2:05 pm
Posts: 2
Post Re: SSD failure ?
Hi,

Thanks for informations about SMART and SSD.
I very hope this is not a SSD failure.

I added this parameter to grub : libata.force=noncq

Now I have this error :
Code:
[mer. juil. 17 08:25:21 2019] ata1.00: exception Emask 0x10 SAct 0x0 SErr 0x4050000 action 0xe frozen
[mer. juil. 17 08:25:21 2019] ata1.00: irq_stat 0x00000040, connection status changed
[mer. juil. 17 08:25:21 2019] ata1: SError: { PHYRdyChg CommWake DevExch }
[mer. juil. 17 08:25:21 2019] ata1.00: failed command: WRITE DMA
[mer. juil. 17 08:25:21 2019] ata1.00: cmd ca/00:08:a0:09:d0/00:00:00:00:00/e4 tag 4 dma 4096 out
                                       res 50/00:00:88:09:d0/00:00:00:00:00/e4 Emask 0x10 (ATA bus error)
[mer. juil. 17 08:25:21 2019] ata1.00: status: { DRDY }
[mer. juil. 17 08:25:21 2019] ata1: hard resetting link
[mer. juil. 17 08:25:22 2019] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[mer. juil. 17 08:25:22 2019] ata1.00: configured for UDMA/133
[mer. juil. 17 08:25:22 2019] ahci 0000:00:12.0: port does not support device sleep
[mer. juil. 17 08:25:22 2019] ata1: EH complete
[mer. juil. 17 08:25:22 2019] ata1.00: exception Emask 0x10 SAct 0x0 SErr 0x4050000 action 0xe frozen
[mer. juil. 17 08:25:22 2019] ata1.00: irq_stat 0x00000040, connection status changed
[mer. juil. 17 08:25:22 2019] ata1: SError: { PHYRdyChg CommWake DevExch }
[mer. juil. 17 08:25:22 2019] ata1.00: failed command: WRITE DMA
[mer. juil. 17 08:25:22 2019] ata1.00: cmd ca/00:08:98:2b:14/00:00:00:00:00/ee tag 28 dma 4096 out
                                       res 50/00:00:20:2a:14/00:00:00:00:00/ee Emask 0x10 (ATA bus error)
[mer. juil. 17 08:25:22 2019] ata1.00: status: { DRDY }
[mer. juil. 17 08:25:22 2019] ata1: hard resetting link
[mer. juil. 17 08:25:23 2019] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[mer. juil. 17 08:25:23 2019] ata1.00: configured for UDMA/133
[mer. juil. 17 08:25:23 2019] ahci 0000:00:12.0: port does not support device sleep
[mer. juil. 17 08:25:23 2019] ata1: EH complete
[mer. juil. 17 08:25:24 2019] EXT4-fs (sda2): mounted filesystem with ordered data mode. Opts: (null)


On the internet, they often talk about SATA cable problems. But there is no cable with M2 SSD.

Any other solutions ?
It is very strange that it happened just after upgrading to Debian 10 !

I use this bios version : FLT2.0.40.01.00 (05/14/2018). Upgrade can help ?


Wed Jul 17, 2019 6:38 am
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Joined: Mon Dec 25, 2017 4:21 pm
Posts: 297
Post Re: SSD failure ?
We have additional reports about issues with Debian 10 not working well on the fitlet2.
Debian 9 seems to work fine on the fitlet2, but best way to eliminate any HW issue is to install Linux mint which is fully supported on the fitlet2 platform (being its official platform).
You may find an installation guide documented for the fitlet2:
http://fit-pc.com/wiki/index.php?title= ... _Mint_19.1


Wed Jul 17, 2019 8:51 am
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Joined: Tue Jul 24, 2018 8:37 am
Posts: 17
Post Re: SSD failure ?
XDm9wf8aS2aZsKh wrote:
Any other solutions ?
It is very strange that it happened just after upgrading to Debian 10 !


from which logfile did you get the above ??

I also upgraded from Debian 9 to Debian 10
and it is not going well, meaning unexpected lock-ups


Wed Jul 17, 2019 9:15 pm
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Joined: Tue Jul 24, 2018 8:37 am
Posts: 17
Post Re: SSD failure ?
tamir wrote:
We have additional reports about issues with Debian 10 not working well on the fitlet2.
Debian 9 seems to work fine on the fitlet2

I understand yr reaction, but if one is familiar with Debian, it is not that simple to change to Mint.


Wed Jul 17, 2019 10:16 pm
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