Difference between revisions of "Airtop2 Troubleshooting"

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(I can't turn on the computer, it doesn't wake up?)   (change visibility)
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===I can't turn on the computer, it doesn't wake up?===
 
===I can't turn on the computer, it doesn't wake up?===
 +
'''1. Airtop2 BIOS reset'''
 +
*Power down the PC and unplug the power cable.
 +
*Open the service door.
 +
*Remove the disks cartridge.
 +
*Reset the BIOS by pressing the low profile push button SW1 (RTC_RST).
 +
*Mount the disks cartridge and close the door.
 +
*Plug the power and power up the PC (either auto-on or pressing power button).
 +
 +
[[File:Airtop2-bios-reset.gif]]
 +
 +
'''2. Check memory (RAM)'''
 +
*Verify RAM modules are installed. The system will not boot without it.
 +
 +
'''3. Check storage (HDD/SSD)'''
 +
*Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.
 +
 +
'''4. Check power supply (PSU)'''
 +
*Verify the power supply is not damaged and functions properly.
 +
*If you have another power supply use it to eliminate and determine the failing side.
 +
*In case you use other power supply make sure it provides uninterrupted power and stable grounding.
 +
 
==Airtop2 BIOS reset:==
 
==Airtop2 BIOS reset:==
 
*Power down the PC and unplug the power cable.
 
*Power down the PC and unplug the power cable.

Revision as of 15:14, 14 March 2018

I can't turn on the computer, it doesn't wake up?

1. Airtop2 BIOS reset

  • Power down the PC and unplug the power cable.
  • Open the service door.
  • Remove the disks cartridge.
  • Reset the BIOS by pressing the low profile push button SW1 (RTC_RST).
  • Mount the disks cartridge and close the door.
  • Plug the power and power up the PC (either auto-on or pressing power button).

Airtop2-bios-reset.gif

2. Check memory (RAM)

  • Verify RAM modules are installed. The system will not boot without it.

3. Check storage (HDD/SSD)

  • Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.

4. Check power supply (PSU)

  • Verify the power supply is not damaged and functions properly.
  • If you have another power supply use it to eliminate and determine the failing side.
  • In case you use other power supply make sure it provides uninterrupted power and stable grounding.

Airtop2 BIOS reset:

  • Power down the PC and unplug the power cable.
  • Open the service door.
  • Remove the disks cartridge.
  • Reset the BIOS by pressing the low profile push button SW1 (RTC_RST).
  • Mount the disks cartridge and close the door.
  • Plug the power and power up the PC (either auto-on or pressing power button).

Airtop2-bios-reset.gif

Check memory (RAM)

  • Verify RAM modules are installed. The system will not boot without it.

Check storage (HDD/SSD):

  • Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.

Check power supply (PSU):

  • Verify the power supply is not damaged and functions properly.
  • If you have another power supply use it to eliminate and determine the failing side.
  • In case you use other power supply make sure it provides uninterrupted power and stable grounding.