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− | == I can't turn on the computer, it doesn't wake up == | + | ===[https://fit-pc.com/wiki/index.php?title=Airtop2_Troubleshooting_-_I_can%27t_turn_on_the_computer,_it_doesn%27t_wake_up <span style="color:green">I can't turn on the computer, it doesn't wake up</span>] === |
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− | * Please use the [[Airtop2 LED behavior description]] for further diagnostics.
| + | ===[https://fit-pc.com/wiki/index.php?title=Airtop2_with_Linux_starts_up_with_flickering/bad_display <span style="color:green">Airtop2 with Linux starts up with flickering/bad display</span>] === |
− | '''LED Diagnostics feature is available only for models configured the with FM-AT2 FACE module'''
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− | ===1. Check power supply (PSU)=== | + | ===[https://fit-pc.com/wiki/index.php?title=Airtop2_Troubleshooting_-_I_don%27t_have_any_display_output,_there%27s_nothing_on_the_screen <span style="color:green">I don't have any display output, there's nothing on the screen</span>] === |
− | *Make sure the LED on the power brick is lit.
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− | *Make sure the DC cable is not damaged and connected properly to the machine.
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− | *Make sure the AC cord is properly plugged to both sides (power brick and to the wall).
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− | *Try to plug the DC cable to the alternative DC socket on the Airtop2.
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− | ===2. Check memory (RAM)===
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− | *Verify diagnostic LED (R) lit <span style="background:Green">Green</span>*.
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− | *If lit in <span style="background:yellow">Yellow</span> it means memory initialization has failed.
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− | *Verify RAM modules seated correctly and firmly in their respective sockets.
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− | *Try to eliminate faulty memory sticks by swapping them with one another.
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− | '''*LED Diagnostics feature is available only for models configured the with FM-AT2 FACE module'''
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− | ===3. Check Peripherals (HDD/SSD/USB)===
| + | [[Category:Airtop2]] |
− | *Unplug peripherals and try to power up with bare minimum, that includes HDD/SSD/USB devices.
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− | *Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.
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− | ===4. Airtop2 BIOS reset===
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− | *Power down the PC and unplug the power cable.
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− | *Open the service door.
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− | *Remove the disks cartridge.
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− | *Reset the BIOS by pressing the low profile push button SW1 (RTC_RST).
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− | *Mount the disks cartridge and close the door.
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− | *Plug the power and power up the PC (either auto-on or pressing power button).
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− | [[File:Airtop2-bios-reset.gif]] | + | |
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− | '''LED-B (BIOS)*'''
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− | This LED is <span style="background:yellow">Yellow</span> after display initialization.
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− | If BIOS setup menu is needed, the DEL button is functional from the moment the B-LED is <span style="background:yellow">Yellow</span>.
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− | The B-LED is <span style="background:Green">Green</span> when the OS takes charge of the system.
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− | '''*LED Diagnostics feature is available only for models configured the with FM-AT2 FACE module'''
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− | == I don't have any display output, there's nothing on the screen ==
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− | ===1. Screen functionality and connectivity===
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− | * Make sure both power and display cables are connected firmly on both sides.
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− | * Advise the H(Hdmi)/D(Display port) LEDS, <span style="background:Green">Green</span> means the cable is connected to the monitor properly.*
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− | * Make sure the screen is turned On and is functioning.
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− | * The best way to check screen functionality is by connecting to a good known working machine.
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− | '''*LED Diagnostics feature is available only for models configured the with FM-AT2 FACE module'''
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− | ===2. Validate memory===
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− | *Display issues on POST are a common symptom of incorrectly assembled or bad Memory DIMMS
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− | *Please refer to [http://fit-pc.com/wiki/index.php/Airtop2_Troubleshooting#2._Check_memory_.28RAM.29 Check memory RAM] to diagnose Memory
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