Airtop Troubleshooting

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Revision as of 08:51, 24 August 2016 by Maxim (Talk | contribs)

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1. Airtop BIOS reset:

  • Power down the PC and unplug the power cable.
  • Open the service door.
  • Remove the disks cartridge.
  • Reset the BIOS by pressing the low profile push button SW4 (RTC_RST).
  • Mount the disks cartridge and close the door.
  • Plug the power and power up the PC (either auto-on or pressing power button).


2. Check memory (RAM):

  • Verify RAM modules are installed. The system will not boot without it.

3. Check storage (HDD/SSD):

  • Verify power up without storage. Sometimes damaged drives may cause the overall system to malfunction.

4. Check power supply (PSU):

  • Verify the power supply is not damaged and functions properly.
  • If you have another power supply use it to eliminate and determine the failing side.
  • In case you use other power supply make sure it provides uninterrupted power and stable grounding.

5. Airtop BIOS Update

6. RMA procedure