Difference between revisions of "Intense PC Troubleshooting"
From fit-PC wiki
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| − | 2. Try to answer the following questions: | + | |
| + | 2. Verify RAM memory modules are installed - | ||
| + | :: The system will not boot without memory. | ||
| + | |||
| + | |||
| + | 3. Try to answer the following questions: | ||
::a. Are you able to power up without storage? | ::a. Are you able to power up without storage? | ||
::b. What type of storage being used in terms of RPM (in case of HDD)? | ::b. What type of storage being used in terms of RPM (in case of HDD)? | ||
| Line 17: | Line 22: | ||
| − | + | 4. [http://www.fit-pc.com/web/support/rma/ RMA procedure] | |
Revision as of 07:11, 3 August 2014
1. Intense PC BIOS reset:
- a. Power down the PC and unplug the power cable.
- b. Open the service door (by screwing out one bolt) and remove it (with the storage).
- c. Remove the memory SO-DIMM modules.
- d. Reset the BIOS by shorting for 3 seconds two test points (TP73 and TP77) located under SO-DIMMs memory modules (with print RTC_RST).
- e. Install back the memories + the storage with the service door.
- f. Plug the power and power up the PC.
2. Verify RAM memory modules are installed -
- The system will not boot without memory.
3. Try to answer the following questions:
- a. Are you able to power up without storage?
- b. What type of storage being used in terms of RPM (in case of HDD)?
- Note that 7200rpm drives are not recommended due to lower power nature of the PC, as such drives used to overload the machine. 5400rpm drives at maximum must be used.
